Privacy policy

Welcome to E3S SHOP's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect when you purchase a PUBG MOBILE account, how we use it, and what rights you have in relation to it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information we collect and why

When you buy a PUBG MOBILE account from E3S SHOP, we collect specific data to ensure secure transactions and correct account delivery. Here's exactly what we collect and how we use it:

1. Personal identifiers

Data collected: Name and email address.

Purpose:

  • Delivery: We send account login credentials directly to your email.
  • Receipts: To send your digital invoice and order confirmation.
  • Support: To verify you are the rightful owner if you contact support@e3s.shop for help.

2. Payment information

Data collected: Billing address and payment method details (processed through secure third parties like Stripe, Skrill, or PayPal).

Purpose:

  • Transaction processing: To complete the purchase of the account.
  • Fraud prevention: To verify payment legitimacy and protect against unauthorized chargebacks.
  • Legal compliance: For tax reporting and accounting records.

3. Connection & device data

Data collected: IP address and country.

Purpose:

  • Security: To detect high-risk transactions or VPN usage associated with fraud.
  • Region verification: To ensure the PUBG MOBILE account region matches your requirements or location compatibility.

4. Account handover data

Data collected: Game-specific ID or account transfer details.

Purpose:

  • Verification: To confirm the purchased PUBG MOBILE account has been successfully transferred and disconnected from the seller.

How we secure your information

To ensure your personal information shared with E3S SHOP is kept secure and private, we implement several layers of protection:

1. Data encryption (ssl)

We use SSL/TLS encryption (HTTPS) across our entire website. This scrambles data like your name or email, making it unreadable to unauthorized parties during transmission.

3. Access controls

Access to customer information is strictly limited to authorized employees who need it for order fulfillment or support. We also use Two-Factor Authentication (2FA) for internal systems.

5. Fraud prevention

We use security tools and firewalls to monitor for suspicious activity, blocking hackers and bots from accessing our database or interfering with transactions.

2. Secure payment processing

We do not store full credit card or bank details. We use PCI-compliant payment gateways (like Stripe or PayPal) which employ 'Tokenization' to handle your financial data securely.

4. Data minimization & retention

We collect only necessary information and automatically delete old data (such as IP addresses and inactive accounts) after a set period, ensuring your information isn't stored longer than needed.

Summary of protection

  • In transit: Everything is encrypted via SSL.
  • Payments: Handled by secure, third-party experts.
  • In storage: Protected by firewalls and strict access rules.
  • Duration: Deleted automatically when no longer required.

Sharing your information

We may share certain information with trusted third-party service providers to operate our business and provide you with our services. Here's who we share data with and why:

1. Payment processors (e.g., stripe, paypal, skrill)

What they receive: Your name, billing address, email, and payment details.

Why: Necessary to authorize and complete your purchase. They ensure financial data is handled according to global safety standards (PCI-DSS).

3. Advertising & marketing partners (e.g., facebook pixel, google ads)

What they receive: Cookies and identifiers indicating your site visit.

Why: To show you relevant ads, such as reminders or special discounts for PUBG MOBILE accounts you viewed.

5. Legal authorities

What they receive: Any required transaction records or identifying data.

Why: Only if legally required to comply with a court order, government request, or to protect our legal rights in cases of fraud.

2. Analytics providers (e.g., google analytics)

What they receive: Your IP address, device type, and usage data (pages clicked, duration of visit).

Why: Helps us improve the website, understand product popularity, and fix technical bugs.

4. Security & anti-fraud services

What they receive: IP address and location data.

Why: To protect the shop and customers by identifying and blocking high-risk transactions or bot attacks.

Our guarantee

We do not sell your personal phone number or email address to random telemarketers or unrelated 'data brokers.' Any company we share data with is strictly a service provider that helps us run E3S SHOP more effectively.

Questions or concerns?

If you have any questions or concerns about our privacy practices, please contact us at support@e3s.shop.